Hundreds of companies use Respaid, some of them you already know
There are many different types of collection services on offer. How do you decide? To help you make a fully informed decision, here are a few questions to ask the service providers you're considering:
Depending on the service you choose, you'll need to provide more or less information. In particular, some services require you to provide invoices and contracts for each claim.
Depending on the service provider, the campaign can start within 48 hours or with a delay of several weeks.
Depending on the service you choose, the campaign can be over in a few days or take several months. So it's a very important question to ask.
This is a crucial point: some services will only accept assignments above a certain volume of receivables, or will set a minimum amount per receivable. In addition, some will refuse to take on B2C receivables.
The more means of payment available, the greater the chance that your debtor will honor his debt. This is a point worth considering. In addition, some services offer to pay you directly, while others will act as intermediaries and collect payments on their behalf.
This is crucial for your brand's reputation. Some companies are so afraid of negative reviews that they prefer not to collect on them. It's essential to ensure that the messages received by your debtors are respectful. So don't hesitate to ask to see them before launching a collection campaign.
Some services offer real-time monitoring, so you can update your accounts or manage a debtor's dispute as effectively as possible, while others offer only a monthly or even quarterly summary.