The subject of small unpaid bills has touched me personally at two very different stages of my life.
Thefirst time was when I was very young and worked occasionally in my family's furniture store. I discovered that an unpaid invoice had financial consequences, but also generated a deep sense of injustice, even shame, at the inability to get paid for one's work.
Thesecond time, I had become an entrepreneur myself and the subject of small debts impacted me severely, with about 20% of my invoices never being paid. Most of them were under 5,000€ but put together, the missing money was putting my business at risk. So I looked into using a collection agency. Unfortunately, I didn't solve anything: most refused B2C receivables, required a certain volume, and pricing seemed to depend on the mood of the salesperson.
Thisdisillusionment was foundational, however. In my mind, Respaid was forming. 100% of companies face, sooner or later, small debts and the majority of these concern small amounts. So I was going to create an alternative to collection agencies, accessible to all companies. It had to be more efficient, faster, and above all automated to eliminate this permanent mental burden.
Today, we are there. By combining automation pushed by Artificial Intelligence and the authority figure of the bailiff, we achieve unprecedented results. On average, 50% of debts are recovered in 20 days. More than 450 customers already trust us to manage their small unpaid debts, from SMEs to large groups, including unicorns.
Whatapride to help so many companies! However, we will go further. We have been able to observe the other side of the coin and there are many bona fide debtors in serious situations of overindebtedness and social isolation. To help them, we have created the Respaid.Care endowment fund, and every year we give it a part of our profits to support families in difficulty over the long term (coaching, financial assistance, etc.).